Running a business in Bristol is fast-paced. One missed call, one lost message, and suddenly a new customer goes elsewhere. Our smart CRM and lead management tools stop that from happening. The problem? Most owners are simply too busy. That’s where High Level CRM helps:
AI replies to customers when you can’t
Missed calls get an automatic text back
Bookings run 24/7 without extra staff
All your leads are stored in one place
Works smoothly on mobile, wherever you are
You don’t need more apps. You need a single system that saves time and protects every opportunity.
Instant Replies
Missed a call while on site? Customers still get a response.
Automated Bookings
From yoga classes in Redland to home repairs in Totterdown, appointments are handled online—day or night.
Simple Organisation
No more digging through emails. Every enquiry, every lead, all visible at a glance.
It’s practical, not over-engineered. The focus is on keeping things moving.
Running everything from memory or a mobile phone doesn’t scale. Our system gives you:
- Fewer lost customers – leads stay warm, even if you’re busy
- More hours back – spend less time chasing calls and emails
- Consistent service – customers get replies fast, every time
Think of it as the digital equivalent of the Clifton café that remembers your order, or the local electrician who actually calls back when they say they will.
We’re not here to push complicated platforms or dashboards you’ll never use. Instead, we set up straightforward CRM systems that actually help small businesses in Bristol grow.
- Automated follow-up built in
- Seamless appointment scheduling
- Centralised lead tracking
- Mobile-friendly, easy to use
- No fuss. No missed opportunities. Just consistency.
Frequently Asked Questions
What’s CRM & Lead Management, and how does it help?
It’s a way to keep track of who’s interested in your business, follow up properly, and avoid losing leads in the chaos. Ours is built for small businesses that just need something that works.
How does your system handle leads?
We collect leads from your site, social media, forms—wherever they come in. Then we organise them. You can reply, assign tasks, or automate follow-ups.
Can I automate things?
Yes. You can set up automatic replies, reminders, and booking links. No need to be glued to your phone.
Can I connect it with other tools?
Yes. It links with email tools, calendars, and other platforms. Then again you may not need other tools. Our CRM is pretty comprehensive!
Can I schedule appointments directly through my website?
Yes, we include a built-in booking system with our Pro plans and above, allowing customers to schedule appointments 24/7. This feature helps you manage your time effectively and guarantees you never miss a lead.
If you’re getting leads but losing track of them—or you just want a better way to manage your time—it probably is. We’ll have a quick chat and se
What is CRM & Lead Management, and how does it help?
It’s a simple way to track, reply, and manage every enquiry so you don’t lose customers.
Can I automate tasks?
Yes. From follow-up texts to booking confirmations, automation takes care of the repetitive jobs.
Can I link it with other tools?
Absolutely. Our CRM connects with common business tools, saving you time and avoiding double work.
Can customers book directly through my website?
Yes. We add booking systems so clients can reserve slots online at any time.
Is this right for my business?
If you’re tired of chasing calls and losing leads, the answer is yes.
“We had quotes for over £2,000 and nearly gave up. The Smarter Website Company got us online in a week — it looks great, works on mobile, and we didn’t need to remortgage the house.”
Angharad Evans, kinesiologist, Cardiff
Our Story
We are passionate web artisans, committed to creating visually stunning and functional websites that captivate audiences and elevate businesses to new heights.